This Privacy Policy sets out Bintally's commitment to protecting the privacy of your personal information that is collected through our website, online applications, or directly from you.

The Privacy Act 1988 (Cth) ('Privacy Act'), the Australian Privacy Principles, Privacy Regulation 2013 ('Regulations'), and registered privacy codes govern the way in which Bintally must manage your personal information. This policy sets out how personal information is collected, used, disclosed, and otherwise managed.

1. Personal information Personal information may be gathered during the sales process, as well as once you are a customer. Personal information may be requested from you to provide any of Bintally's products and services. This information is deemed reasonably necessary to perform a function within the product or service.

Personal information means information from which your identity can be reasonably ascertained. The types of personal information that may be collected from you include (but are not limited to):

• Name
• Email address
• Telephone numbers
• Your occupation and place of work

2. Sensitive information Sensitive information is personal information relating to your racial or ethnic origin, criminal history, sexual orientation, membership of any trade or professional associations. Bintally will only collect this information from you if you have provided it.

3. Collection of your personal information:

• The main way Bintally collects personal information about you is when you actively provide it.

Bintally collects, holds, uses, and discloses your personal information which is necessary to carry out business functions. These functions and activities include (but are not limited to):

• Providing you with products and services
• Providing you with information about other products and services you may be interested in
• Assisting in the management and further development of products and services
• Providing further insights into the usage of products and services through analytics
• Various marketing activities Bintally may deem of interest to you

In order to perform the functions and/or activities described above, Bintally may disclose your personal information to any of the following persons or organizations:

• Bintally's related entities (if any) to facilitate internal business processes
• Third-party service providers who assist in business operations (including but not limited to credit reporting bodies, technology service providers, marketing providers). These service providers may not comply or be required to comply with this privacy policy
• Organizations involved in maintaining, reviewing, upgrading, and developing Bintally's software and business systems
• Financial advisers, legal advisers, or auditors
• Organizations involved in financial systems including financial institutions, merchants, and payment organizations
• As required or authorized by law and/or where you have given your consent

4. Storing of your personal information Bintally stores your personal information electronically, as well as in paper. Internal processes are put in place to ensure that your personal information is stored safely to protect it from misuse, loss, unauthorized access, modification, or disclosure, including electronic and physical security measures.

Bintally cannot accept any responsibility or liability for information that is intercepted over the Internet.

5. Use of your personal information for marketing purposes Bintally may contact you from time to time with updates to products and services or to advise you of a new product or service that may be of interest to you. Bintally will not sell or make available your personal information to another company without your prior consent.

Bintally may contact you to provide a testimony and/or case study. You will have the opportunity to review the information contained in these communications prior to publishing.

6. Use of your personal information through social media If you access a social media page operated by Bintally, you have consented for the third-party social media service to share this information with us. This may include personal information, usernames, pictures, and connections.

7. Use of your personal information through online activity Bintally uses cookies to record browsing activity on its website. This analytical information helps Bintally improve the service it provides to you and assists marketing.

8. Overseas third parties Bintally may disclose your personal information to third parties that reside overseas, such as a technology service provider.

Prior to disclosing your personal information to an overseas third party, Bintally will take all reasonable steps to ensure that:

• The overseas party does not breach the Australian Privacy Principles; or
• The overseas party is subject to a law or binding scheme that has the effect of protecting the information in a way that, overall, is at least substantially similar to the way the Australian Privacy Principles protect the information; or
• You have provided consent to us. By accepting the Terms and Conditions and this Privacy Policy on Bintally's Order Form, you provide consent to the disclosures detailed herein

9. Access to your personal information Subject to some exceptions, you can find out what personal information Bintally holds about you by providing your request in writing. Bintally will normally deal with your request immediately. Where your query is complex, please allow up to 14 days. You agree for Bintally to pass on any costs to retrieve the information

10. Complaint resolution Should you wish to make a complaint about the management of your personal information, please contact Bintally in writing. Bintally will endeavor to respond within seven days upon receipt of your concern. A final decision on your complaint will be made within 30 days.

Email: info@bintally.com.au

If you are unsatisfied with the outcome of the resolution, you may make a complaint to the Privacy Commissioner at www.oaic.gov.au or 1300 363 992.

11. Updates to the Privacy Policy Bintally may amend or update this Policy at any time.

Last updated: 7 July 2023